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Testimonials

"Bernie is extremely diligent about his profession. He will go out of his way to walk you through both the buying and selling process. My husband and I used Bernie when we bought and sold our home in the Thousand Islands. If we ever relocate back to the area we'll be giving him a call!" B&A
Thousand Islands Sun Ad placed by a happy client, Thanks Charlie!
Testimonials:
Here is what John Adams wrote:
How likely are you to recommend Bernie Sturr?
highly likely
Rate Bernie Sturr on specific characteristics
Local knowledge:
Process expertise:
Responsiveness:
Negotiation skills:
Summary of their experience
HE STAYS WITH YOU UNTILL ITS SOLD EVEN WHEN IT TAKES A LONG TIME. He a good sales man, and he calls you back. some Realestate agents are a joke one told he last week that my name was on his calendar for over a week and I had to call him, won't call him again
Service provided
Listed and sold a home or lot/land

Bernie was our 3rd buyers agent in our search for a waterfront property. The two previous agents seemed to show us what they wanted to show us instead of what was (or became) available within the parameters we gave them. When we contacted Bernie (through a recommendation) he asked us several good  questions about what we were looking for in a property as well as an honest assessment of what is typically available in our actual budget range. He understood what we wanted enough that he made some suggestions for our consideration in an area we weren't necessarily looking in. We were immediately rewarded with automated notifications fitting our parameters and within a week we were looking at properties with him. The other agents would go months without providing any options or updates. I don't think it took 3 weeks from our first phone conversation for his efforts to produce our dream property. He made the entire process easy and efficient. I would recommend him in without the slightest reservation. As a business owner I don't think I could ask for better service and/or representation.
Bernie is a the rare kind of real estate salesperson who really listens to what you say, that way he actually knows what you're looking for.  He'll be the first person I'd go to buy or sell property

Bernie worked with both parties to come to a mutual agreement on price and conditions. As a very unique property it was very important to show to the right buyers. New perspective buyers needed to be aware of both condition and location issues and bring the right party to the home and negotiate a mutually agreeable agreement. Amazing to have the opportunity to have this property!
​During the course of the sale I had some family related hurdles to cross that made both Bernie and myself shake our heads in disbelief. The fact that the sale was related to the closing of a Trust from a death created a sensitive nature as well. You can't please everyone no matter how hard you try. Bernie was really exemplary in his understanding and willingness to help out where he could and as I am in Virginia that was a real boost for the Trust. Thank you again for the extra leg work you provided and giving me the extra support from NY.

Mr. Sturr,
 Your company and staff is top notch. I want to thank you  for the attention and speedy service... I have already recommended your company to my unit.
Very Respectfully,
 Our stay went from "O.K." to "Outstanding". All because of his focus and service.
The charges he renders are well worthwhile to the owner. Why? The strong possibility of
repeat business, and  reference remarks that are positive.
Our only wish was that he could be with us for the others we will
be visiting this summer.

George H
Published Review Here is what user6269952 wrote:
How likely are you to recommend Bernie Sturr?
highly likely
Rate Bernie Sturr on specific characteristics  Local knowledge:  Process expertise:  Responsiveness:  Negotiation skills:
ALL 5 STARS

Summary of their experience
Bernie Sturr and his associate broker are by far the most responsive, knowledgeable, and as advertised motivated individuals in this business. MR is my current property managers since April of 2015, and I can't thank them enough for their undivided attention on getting my home rented in less than 10 days after I've spoke with them. My home is in carthage, ny however he has traveled out there multiple times for my convenience to showed prospective tenants and meet with me for any matters that needed addressing. This is my third property, so I have experience with renting out my houses and working with property managers, but Motivated Realty changed my perception of how a well operated property management company should be like. I highly recommend this company for home purchases and property management as you will feel like they and Bernie are just working for you. They respond to all your emails and calls immediately, even on the weekends.

Service provided
Property manage a home I ownStreet address
24228 County Route 42, Carthage, NY 13619Year
2015

"Bernie, your willingness to "go the extra several miles" to help me take care of the prep., care and finally the sale of my property meant more to me than you can know. I am so grateful for your kindness and care during a very difficult time. I would recommend you and Motivated Realty to anyone with confidence in the care and service they would receive. Many thanks to you and best of luck in all you do." Dawn Bagliere.
"testimonial from new client. "

Hello,
It was a pleasure meeting you. I am extremely satisfied with your professionalism and am looking forward to working with your company.

Hello,
We just love it here. It's such a great place to live. We are getting settled in and making it our home and I just wanted to thank you much for being so great with us during this process. You've made this life transition very easy for us.
How were you referred to Motivated Realty?
Friend or Family
What is / was your relationship with Motivated Realty?
Seller Client
Who is / was your agent?
Jeremy Briggs
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
Jeremy went above and beyond with the services provided in selling my father's home. I would recommend him to anyone.

Name
Patty T.
What is / was your relationship with Motivated Realty?
Seller Client
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
Bernie, your willingness to "go the extra several miles" to help me take care of the prep., care and finally the sale of my property meant more to me than you can know. I am so grateful for your kindness and care during a very difficult time. I would recommend you and Motivated Realty to anyone with confidence in the care and service they would receive. Many thanks to you and best of luck in all you do.

Name
Dawn B.
If not for Bernie, we wouldn't be home owners!
Name
A.K.

How were you referred to Motivated Realty?
Friend or Family
What is / was your relationship with Motivated Realty?
Seller Client
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
During the course of the sale I had some family related hurdles to cross that made both Bernie and myself shake our heads in disbelief. The fact that the sale was related to the closing of a Trust from a death created a sensitive nature as well. You can't please everyone no matter how hard you try. Bernie was really exemplary in his understanding and willingness to help out where he could and as I am in Virginia that was a real boost for the Trust. Thank you again for the extra leg work you provided and giving me the extra support from NY.

Good Luck & God Bless, Dave
How were you referred to Motivated Realty?
By mail from Motivated Realty
What is / was your relationship with Motivated Realty?
Seller Client
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
When needed Bernie was ready and helpful. He worked above and beyond other Realtors in selling our home.
Name
Robert  L

How were you referred to Motivated Realty?
Friend or Family
What is / was your relationship with Motivated Realty?
Buyer Client
And landlord
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
My experience with motivated was great and I look forward to doing more business with them.
Name
John A.

How were you referred to Motivated Realty?
Friend or Family
What is / was your relationship with Motivated Realty?
Seller Client
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
Bernie is very professional and honest. He is very quick to respond to the concerns and needs of his client. Would recommend him to others.
Name
L & T M.
How were you referred to Motivated Realty?
Sign at Lakefront
What is / was your relationship with Motivated Realty?
Buyer Client
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
Bernie worked with both parties to come to a mutual agreement on price and conditions. As a very unique property it was very important to show to the right buyers. New perspective buyers needed to be aware of both condition and location issues and bring the right party to the home and negotiate a mutually agreeable agreement. Amazing to have the opportunity to have this property!
Name
J & E P.

How were you referred to Motivated Realty?
Friend or Family
What is / was your relationship with Motivated Realty?
Buyer Client
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Please use this space for comments, suggestions and testimonials.
Our experience was, that we were deal with in a totally professional manner. All our questions were answered properly and promptly.
We would definitely seek to do business with Bernie again, for our reality needs.
Name
Tim T.

What is / was your relationship with Motivated Realty?
Seller Client
Who is / was your agent?
Bernie Sturr
Are you happy with the service you received?
Very Happy
Would you recommend Motivated Realty to your friends and family?
Yes
Dan H.

Thanks for the note – heading today to start cleanup!
Thought with your affiliation with the IRLC that you were putting your best foot forward and you would be a good honest businessman.
Tough sell for you, but all worked out well for both parties.
Your work for vacation properties is quite unique.  As you have stated sellers are over optimistic and buyers are realists.
The big effort is to bring both to the table in this unpredictable world of buying and selling.
Dear Bernie,

Fruits of your work!  Picture from closing on 1/28/15.
Thanks for your work and efforts to bring this to a close and making it easy and fun.
Picture is how we found it yesterday on a bight sunny day.

Bernie Sturr, broker owner of Motivated Realty (right) is pictured presenting Elliot Hillback, President of Indian River Lakes Conservancy (IRLC), a check for $5,000. The donation will be used toward future land acquisitions by the IRLC.

Testimonials:
  • nilhadgroupllc reviewed Kurt Freitag
  • 11/22/2014
  • Currently working together
  • Flag Review
Kurt is a proactive, responsive property manager. He takes care of our properties as if they were his own. He keeps us informed and involved. He is professional and terrific. We are impressed. He takes all the stress and worry out of property ownership.
Thanks for the e-mail and your patience also. Whatever it takes,
we all together will get it done. Bernie has been great about everything and
C**** and I appreciate his professionalism.

Hi Kurt,
We are home safe and sound.
Next time we will head to Johnny D's and invite Bernie to join us for lunch.  
We really, really appreciate your hard work.  We left feeling very good about our properties in Watertown…and this is the first time that has ever happened.  
Bernie...Great article in the Indian River Lakes periodical. Very nice of you to make that donation. My Realtor is a local celebrity and a generous one!

"Hi Sarah, I just wanted to say THANKS! for helping me sell the property (in Goose Bay), and thanks for the basket of goodies. I shared them (the edibles) with my brother on my way home (to Texas)."
" We were so fortunate to contract with White Cedar PM/Motivated Realty to manage our properties. We didn't know that this level of quality and service was possible. They professionally handled every detail of caring for our property and went that extra mile to make sure we were completely satisfied. I can't tell you the peace of mind we have knowing they are taking care of the properties in our absence. They did everything from remodeling an outdated bathroom for us to dismantling and hauling away an old dock. We couldn't be more pleased. "

"I began using Motivated Realty's property management service during a time that I had a problem renting property that was losing money monthly.  I decided to give Kurt the opportunity to manage the property before selling.  He was able to turn the property around, find good tenants, and target the repairs and updates necessary for the property to continue being profitable.  He also worked with my tenants to get caught up on their back rent and stay current.  Later on I purchased another property and Kurt was my first call for property management services.  I have used several property managemers in the past and recognize the importance and value in retaining quality management services.  I have found that Kurt puts forth strong effort daily towards marketing, tenant relations, and general upkeep of the properties I own.  I do not hesitate to recommend Motivated Realty for all of your property management needs."

"I could have gone on for days. LOL! It truly was a great experience and a wonderful two weeks. Thanks to you ...
White Cedar PM/Motivated Realty has been the most professional, reliable contractor I have ever worked with. When they say they will be there, call you back, send a quote, listen to you, and actually complete a job -- they do! They are not the type of company to do the bare minimum. They look at every project from various perspectives: timeline, safety issues, potential concerns, cost-effectiveness and overall expectations. Their follow through is impeccable. Kurt handled everything with the level you would expect from no one else but the best of the best, yet with the modern vision and energy you only hope to have in a contractor.
Tracy "

Thank you so much for your help with so many things, I can't begin to express how grateful and appreciative I am.
Dawn B.

Arnie Hoffman
Good website, wonderful introduction by email yesterday, and of course outstanding business owner.
·  · on Wednesday

How likely are you to recommend Bernie Sturr?
Highly Likely

Bernie was extremely responsive and helped us see all the homes on our list in a very short amount of time, even with my last minute schedule change. We ended finding a home and signing a purchase contract less than ten days after arriving in New York. He even worked to get our purchase contract signed on Christmas Eve. We are extremely satisfied and definitely recommend Bernie to our friends and colleagues.
When Karen and I first came to Clayton, we met Bernie while looking for a year round rental.  Although he didn’t have much to show us at the time, he went way out of his way to help us make move to Clayton.  So, when it came to buying our house, Bernie was the logical choice.  He did a great job!
We are incredibly pleased with the experience of selling our home (For Sale By Owner) using the flat-rate MLS limited service option offered by Motivated Realty. Bernie Sturr provided exceptional service and always responded promptly to our phone calls and emails. We saved thousands of dollars by not paying a Seller's agent commission. We showed our home twice as many times as we would have shown it without the exposure of being listed in the MLS. Ultimately, our home was sold through a Buyer's agent who found it in the MLS. Choosing the flat-rate MLS limited service was the perfect option for us, as we wanted to fully participate in the selling process. Thank you, Bernie, for offering this opportunity and playing a role in selling our home!
Highly likely to recommend - Showed home  in Island, NY.
  • Local knowledge: 5 Stars
  • Process expertise: 4 Stars
  • Responsiveness: 5 Stars
  • Negotiation skills: 5 Stars
Summary: I contacted Bernie when we were interested in looking at property in the Thousand Islands area for a summer home. He was very responsive and he showed us property that fit our budget and our needs. He is friendly, knowledgeable, straightforward and honest. I would highly recommend Bernie as an excellent agent.
- Highly likely to recommend - Bought a Single Family home for approximately $150K in La Fargeville, NY.
  • Local knowledge: 5 Stars
  • Process expertise: 5 Stars
  • Responsiveness: 5 Stars
  • Negotiation skills: 5 Stars
Summary: Bernie spent time to get me plenty of comparable properties to see during a house hunting trip! I lived 4 hours away and needed to do this in ONE trip! Bernie hooked me up with financing, and when things didn't totally smoothly on closing week (bank problem NOT realtors!), he made a connection for a bed and breakfast that wasn't even open for business for my Fiance and I to wait in. All in all, great doing business with Bernie!
Highly likely to recommend - Bought a Single Family home  for approximately $75K in Cape Vincent, NY.
  • Local knowledge: 5 Stars
  • Process expertise: 4 Stars
  • Responsiveness: 5 Stars
  • Negotiation skills: 4 Stars
Summary: I contacted Bernie when my wife and I started looking for a property we could afford. We are both retired and somewhat of a fixed income. Bernie was very responsive and showed us exactly what we were looking for and helped us with the negotiations with the seller. The purchase went very smoothly. I have recommended Bernie to an acquaintance. Response from Bernie on 10/12/2012Thank you for your business, I appreciate it!

Bernie,
S*** and I wanted to extend a special thank you to you for ALL of your help throughout this entire home buying process. Everyone always says that buying a house is super stressful, but add to that being a first time home buyer trying to buy a house from 1200 miles away and having a tight deadline due to an upcoming deployment, and I don't think it could have been a more stressful situation.
Even with all of that, you managed to make the situation a wonderful experience. We really appreciate all the time you took to listen to exactly what we were looking for, send us listings customized for what we wanted in a home, and even going to those homes for us to take additional pictures so that we didn't have to fly back and forth multiple times. We found the home that had everything we both wanted, and that is largely because of you.
As if finding a house wasn't hard enough, getting to closing was another battle in and of itself, but you were there whenever we needed you to answer our questions, call people to try to get answers, and to stay on top of every detail so that we could close before S*** deployed; which we finally did ;).
We truly couldn't have asked for anything more. Thank you for all your patience, and your willingness to listen to us and help us with any questions we had about the area, the homes, and the entire process of buying a house. We are looking forward to our life in our new home together.
Thank you so very much Bernie; not just for being our agent, but for all the extra things you did to go above and beyond helping us to find the perfect home!
Sincerely,
E*** ****

Bernie:   Many thanks for your assistance and direction during our recent home purchase.  Everything went smoothly and your follow-up after the closing was a nice touch.  Again, many thanks.
Bernie is a the rare kind of real estate salesperson who really listens to what you say, that way he actually knows what you're looking for.  He'll be the first person I'd go to buy or sell property
Thank you Bernie - we are impressed with the listing! Very impressed!
Bernie was very amenable to my request and showed me the house as soon as he was able. He created a very thorough notebook for me that included the listing, comparables and additional information supplied by the owner. He followed up, but did not become a pest. At every step of the process he was patient, informative and supportive; even when he went on vacation he kept me updated as needed. All in all working with Bernie has been a joy.
Bernie, you managed to get a full price offer on my house within a week. Amazing!